What Influences Communication?

Communication can be defined as a process of conveying a particular message by one person to the other. It is primarily a mutual conversation done between two people or groups.  It is a critical function in organizations, from the very small to the very large.   Even one-to-one communications can be fraught with challenges and misunderstandings. […]

EQ – The Missing Ingredient to Building a Successful Workplace

Emotional intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.  It is often referred to as EQ, and while the concept has been around for many years, it really only came into play to the masses in the 1990s.  We as a society […]